Get ready for your installation visit with this checklist.
Prior to the technician arriving at your home, think about where you would like your modem to be, and have the closes power outlet accessible. Keep in mind that it is best to keep the modem in a location with good airflow, at least six inches away from the wall. Also, ensure that someone 18 years or older will be present for the duration of the installation.
The installation window generally takes between two to four hours.
What to expect at your appointment:
Work with your technician to find the best outdoor dish location. If you ordered HughesNet Voice, have your telephone and cable available.
The technician will install your satellite dish outside your home and run a cable inside your home directly to your modem.
After installation, you need to activate you ordered HughesNet services, such as Internet, Voice, and wireless router.
Make sure you register your account on myHughesNet.com for access to various tools and easy online bill pay. then, download the Usage Meter to monitor data usage!
We strive to be a 10! Customer surveys are sent at random to ensure quality installations, If at any time during the installation, you don't feel that the service provided qualifies as a "10", please stop the installation and share your concern with the technician.