Introduction:

This articles provides step by step instructions to configure your Internet browser settings.

Quick Links:

Procedure/Solution:

Configuring Internet Explorer 4.0 or above for HughesNet DW3000

1. Launch Internet Explorer.
2. Pull down the Tools menu and select Internet Options.
3. On the Connections tab, click LAN Settings button to open the Local Area Network (LAN) Settings dialog.
4. Verify that the Automatically detect settings and Use automatic configuration script following two check boxes are NOT checked. If they are checked, uncheck them now.
5. Clear the check box for Bypass proxy server for local addresses.
6. Clear the check box for Use a proxy server, and then click OK to return to the Internet Options dialog.
7. Click OK to close the Internet Options dialog.

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Configuring Netscape for HughesNet DW3000

1. Launch Netscape.
2. Pull down the Edit menu and select Preferences.
3. In the left pane, expand Advanced and select Proxies.
4. The right pane of the Preferences dialog will show Proxies information; select the option for Direct connection to the Internet.
5. Click OK to save the settings.

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Configuring Internet Explorer 4.0 or above for HughesNet DW4000

1. Launch Internet Explorer.
2. Pull down the Tools menu and select Internet Options.
3. On the Connections tab, click LAN Settings to open the Local Area Network (LAN) Settings dialog.
4. Verify that the Automatically detect settings and Use automatic configuration script following two check boxes are NOT checked. If they are checked, uncheck them now.
5. Mark the check box next to Use a proxy server for your LAN.
6. Click Advanced.
7. For HTTP protocol the proxy address to use field enter 127.0.0.1 and Port field enter 83.
8. Make sure that Use same proxy server for all protocols is unchecked.
9. Click OK.
10. Mark the check box next to Bypass proxy server for local addresses.
11. Click OK to close the Proxy Settings dialog.
12. Click OK to close the Local Area Network (LAN) Settings dialog.
13. Click OK to close the Internet Options.

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Configuring Netscape for HughesNet DW4000

1. Launch Netscape.
2. Pull down the Edit menu and select Preferences.
3. In the left-hand pane, expand the Advanced option and select Proxies.
4. The right pane of the Preferences dialog will show Proxies information; select the Manual proxy configuration option.
5. Set the proxies depending on what version of Netscape you are using:
   • If you are using Netscape 6 - After selecting the Manual proxy configuration option, the protocol proxy information text boxes will become available.
     1. For the HTTP Proxy: text box entry, enter the IP address 127.0.0.1.
     2. Enter 83 into the corresponding HTTP Port text box.
     3. Click OK to close the Preferences dialog.
   • If you are using Netscape 4.x - After selecting the Manual proxy configuration option, click the View button to see the Manual Proxy Configuration dialog.
     1. Enter the IP address 127.0.0.1 into the HTTP: Address of proxy server to use text box.
     2. Enter 83 into the corresponding HTTP Port text box.
     3. Click OK to close the Manual Proxy Configuration dialog.
     4. Then click OK to close the Preferences dialog.

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Configuring Internet Explorer 4.0 or above for the DW6000/7000

1. Launch Internet Explorer.
2. From the Menu click Tools and select Internet Options.
   Note: Internet Explorer 7 is fully customizable. By Default, the Tool option is available at the following location, rest of the steps are same when using Internet Explorer 7:
   
3. On the Connections tab, click LAN Settings to open the Local Area Network (LAN) Settings dialog.
4. Verify that the Automatically detect settings and Use automatic configuration script boxes are NOT checked. If they are checked, uncheck them now.
5. Mark the check box next to Use a proxy server for your LAN.
6. Click Advanced.
7. Beside the HTTP protocol, enter 192.168.0.1 in the proxy address to use and enter 87 in the Port.
8. Under exceptions enter systemcontrolcenter.com;HughesNetsupport.com;192.168.0.1.
9. All other fields should be empty.
   
10. Make sure that Use same proxy server for all protocols is unchecked and that all other entries are blank.
11. Click OK.
12. Mark the check box next to Bypass proxy server for local addresses.
13. Click OK to close the Proxy Settings dialog.
14. Click OK to close the Local Area Network (LAN) Settings dialog.
15. Click OK to close the Internet Options.

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Configuring Netscape for the DW6000/7000

1. Launch Netscape.
2. From the Menu click Edit and select Preferences.
3. In the left-hand pane, expand the Advanced option and select Proxies.
4. The right pane of the Preferences dialog will show Proxies information; select the Manual proxy configuration option.
5. Set the proxies depending on what version of Netscape you are using:
   • If you are using Netscape 6 - After selecting the Manual proxy configuration option, the protocol proxy information text boxes will become available.
     1. For the HTTP Proxy: text box entry, enter the IP address 192.168.0.1.
     2. Enter 87 into the corresponding HTTP Port text box.
     3. Click OK to close the Preferences dialog.
   • If you are using Netscape 4.x - After selecting the Manual proxy configuration option, click the View button to see the Manual Proxy Configuration dialog.
     1. Enter the IP address 192.168.0.1 into the HTTP: Address of proxy server to use text box.
     2. Enter 87 into the corresponding HTTP Port text box
     3. Click OK to close the Manual Proxy Configuration dialog.
     4. Then click OK to close the Preferences dialog.

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Proxy a Browser to an External ServerImportant:

This should only be used when troubleshooting problems related to accessing specific secure/non-secure Web Sites. To view troubleshooting steps for accessing a specific website click Configuring Internet Explorer 4.0 or above.

Configuring Netscape (Version 4.x, 6.x or 7.x)

Configuring Netscape (Version 8.x)

Configuring Mozilla Firefox

1. Launch Internet Explorer.
2. From the Menu click Tools > Internet Options.
   
3. Note: For Internet Explorer 7, the Tools option is located in the upper right hand corner, the remaining step are the same.
   
4. On the Connections tab, click LAN Settings, to open the Local Area Network (LAN) Settings dialog.
   
5. Verify that the Automatically detect settings and Use automatic configuration script radio buttons are not checked. If they are checked, uncheck them now.
   
6. Check the box next to Use a proxy server for your LAN.
   
7. Click Advanced.
   
8. Enter 69.19.14.10 in the HTTP Proxy field for non-secure sites or the Secure field for Secure sites.
9. Enter 3128 in the Port field.
   Note: All other fields should be empty.
   
10. Make sure that Use same proxy server for all protocols is not checked and that all other entries are blank.
11. Click OK.
12. Mark the check box next to Bypass proxy server for local addresses.
13. Click OK to close the Proxy Settings dialog.
14. Click OK to close the Local Area Network (LAN) Settings dialog.
15. Click OK to close the Internet Options.

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Configuring Netscape (Versions 4.x, 6.x or 7.x)

1. Launch Netscape.
2. From the Menu click Edit > Preferences.
3. In the left-hand pane, expand the Advanced option and select Proxies.
4. The right pane of the Preferences dialog will show Proxies information; select the Manual proxy configuration option.
5. Set the proxies depending on what version of Netscape you are using:
   • If you are using Netscape 6 or 7 - After selecting the Manual proxy configuration option, the protocol proxy information text boxes will become available.
     1. Enter 69.19.14.10 in the HTTP Proxy field for non-secure sites or the SSL Proxy field for Secure sites.
     2. Enter 3128 in the Port field.
     3. Click OK to close the Preferences dialog.
   • If you are using Netscape 4.x - After selecting the Manual proxy configuration option, click the View button to see the Manual Proxy Configuration dialog.
     1. Enter 69.19.14.10 in the HTTP Proxy field for non-secure sites or the SSL Proxy field for Secure sites.
     2. Enter 3128 in the Port field
     3. Click OK to close the Manual Proxy Configuration dialog
     4. Then click OK to close the Preferences dialog.

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Configuring Netscape (Version 8.x)

1. Launch Netscape.
2. From the Menu, click Tools.
   
3. Select Options.
   
4. Select General.
   
5. Select Connection Settings.
   
6. Click on Manual Proxy Configuration.
   1. Enter 69.19.14.10 in the HTTP Proxy field for non-secure sites or the SSL Proxy field for Secure sites.
   2. Enter 3128 in the Port field.
   
7. Verify that the Use the same proxy for all protocols and the Automatic proxy configuration URL: radio buttons are not checked.
   
8. Click OK twice to close the open dialog boxes.

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Configuring Mozilla Firefox

1. Launch Firefox.
2. From the Menu, click on Tools > Options.
   
3. Click on the Network tab, then Connection Settings.
   
4. Click on Manual Proxy Configuration.
   1. Enter 69.19.14.10 in the HTTP Proxy field for non-secure sites or the SSL Proxy field for Secure sites.
   2. Enter 3128 in the Port field.
   
5. Verify that the Use the same proxy for all protocols and the Automatic proxy configuration URL: radio buttons are not checked.
   
6. Click OK twice to close the open dialog boxes.

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Configure Domain Name Service (DNS) Settings

On the Internet, the Domain Name System (DNS) associates various sorts of information with domain names, serving as the "phone book" for the Internet. Click one of the following links for instructions on how to setup your DNS settings:

Windows 98SE/ME
Windows 2000/XP
Windows Vista
Windows 7

Windows 98SE/ME

1. Open Control Panel. Click here for instructions.
2. Click Network.
3. Click Configuration.
4. Select TCP/IP for the Satellite Device.
5. Select TCP/IP > Satellite USB Device.
6. Click Properties.
7. Click DNS Configuration.
8. Click Enable DNS.
9. Verify Domain Suffix is set to hughesnet.com.
10. Verify 66.82.4.8 is listed under DNS Server Search Order.
    
    • If 66.82.4.8 in not in the DNS Server Search Order:
      1. Enter 66.82.4.8.
      2. Click Add.
         
11. Click OK to close TCP/IP Properties.
12. Click OK to close Network.
13. Restart your computer.

1. Open Control Panel. Click here for instructions.
2. Click Network.
   • For Windows 2000: Click Network and Dial-Up Connections.
   • For Windows XP (Classic Mode): Click Network Connections.
   • For Windows XP (Category Mode): Click Network and Internet Connections.
3. Click the Local Area Connection corresponding to your remote.
4. Cick Satellite USB Device.
5. Click Properties.
6. Select Internet Protocol (TCP/IP).
7. Click Properties.
8. Click Advanced.
9. Click DNS.
10. Verify 66.82.4.8 is listed under DNS Server Search Order.
    • If 66.82.4.8 in not in the DNS Server Search Order:
      1. Click Add.
      2. Enter 66.82.4.8.
      3. Click Add.
11. Verify hughesnet.com is listed as the DNS suffix for this connection.
12. Click OK to close Advanced TCP/IP Settings.
13. Click OK to close Internet Protocol (TCP/IP) Properties.
14. Click OK to close Local Area Connection Properties.

Windows Vista

1. Open Control Panel. Click here for instructions.
2. Click Network and Internet.
3. Click Network and Sharing Center.
4. Click Manage network connections in the left-hand pane under Tasks..
5. Click the Local Area Connection corresponding to your remote.
6. Cick Satellite USB Device.
7. Click Properties.
8. Select Internet Protocol (TCP/IP).
9. Click Properties.
10. Click Advanced.
11. Click DNS.
12. Verify 66.82.4.8 is listed under DNS Server Search Order.
    • If 66.82.4.8 in not in the DNS Server Search Order:
      1. Click Add.
      2. Enter 66.82.4.8.
      3. Click Add.
13. Verify hughesnet.com is listed as the DNS suffix for this connection.
14. Click OK to close Advanced TCP/IP Settings.
15. Click OK to close Internet Protocol (TCP/IP) Properties.
16. Click OK to close Local Area Connection Properties.

Windows 7

1. Open Control Panel. Click here for instructions.
2. Click Network and Internet.
3. Click Network and Sharing Center.
4. Click Change adapter settings in the left-hand pane under Control Panel Home.
5. Click the Local Area Connection corresponding to your remote.
6. Cick Satellite USB Device.
7. Click Properties.
8. Select Internet Protocol (TCP/IP).
9. Click Properties.
10. Click Advanced.
11. Click DNS.
12. Verify 66.82.4.8 is listed under DNS Server Search Order.
    • If 66.82.4.8 in not in the DNS Server Search Order:
      1. Click Add.
      2. Enter 66.82.4.8.
      3. Click Add.
13. Verify hughesnet.com is listed as the DNS suffix for this connection.
14. Click OK to close Advanced TCP/IP Settings.
15. Click OK to close Internet Protocol (TCP/IP) Properties.
16. Click OK to close Local Area Connection Properties.

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DNS Lookup Error Message

There are a few steps you can follow to resolve a DNS lookup error message.

1. Refresh your browser by clicking on View then Refresh.
2. Access another Webpage.
   • If you can access another Webpage, then verify that the original address is an active site.
3. If steps 1 and 2 fail to give you access to the Web page, then click here.

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Set the Cache Size in Internet Explorer, Netscape Navigator and Mozilla Firefox

Cache is an area on the hard disc of a computer where web pages and page elements (graphics etc) are stored when a page is downloaded from the Internet. If a page is revisited and the page, or elements of the page, are still held in cache then the computer will use the cache version to save time rather than download afresh. It also allows previously visited pages to be viewed offline. For information specific to your browser, click one of the following links:

• Internet Explorer 4.x or higher
• Internet Explorer 7
• Netscape Navigator 6.x
• Mozilla Firefox

1. Open Internet Explorer.
2. From the menu bar, select Tools.
   Note: For Internet Explorer 4.x, select View instead of Tools.
3. Select Internet Options.
   
4. In the Temporary Internet files section, click Settings.
5. In the Settings window, set the Amount of disk space to use to 70 MB.
   
6. Click OK.
7. To close the Internet Options window, click OK.

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Set the Cache in Internet Explorer 7:

1. Open Internet Explorer.
2. From the menu bar, select Tools.
   Note: Internet Explorer 7 is fully customizable. By default, the Tools option is available at the following location:
3. Select Internet Options.
   
4. Click General.
5. In the Browsing history section, click Settings.
6. Respond to any pop-up screens by clicking OK.
   
7. Disk Space in use is displayed here:
   
8. To close the Temporary Internet Files and History Settings Window, click OK
9. To close the Internet Options window, click OK.

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Set the Cache in Netscape Navigator 6.x:

1. Launch Netscape Navigator.
2. From the Edit drop-down menu, select Preferences.
   
3. In the Preferences window, expand Privacy & Security, locate the Advanced options.
4. Click Cache, under Advanced options.
5. Under Set Cache Options section, set Cache to 70 MB.
   
6. To close the Preferences window, click OK.

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Set the Cache in Mozilla Firefox:

1. Open Mozilla Firefox.
2. From the menu bar, select Tools.
3. Select Options.
   
4. Select Advanced tab.
5. Select Network tab under Advanced tab.
6. Under the Cache section, set Cache to 70MB.
7. To close the Options window, click OK.
   

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Clear The Cache In Internet Explorer And Netscape

A cache is a temporary storage area for sites that have already been visited. When these sites are revisited, the Web browser will first attempt to retrieve content from the cache in an effort to provide this content quickly. As the number and size of files in cache increases, the time lookup and retrieve content increases. Periodically it is suggested to clear your browser's cache to increase performance.Click the link for your Browser for instructions on how to clear your browser's cache:

• Internet Explorer 4.x and above
• Internet Explorer 7
• Netscape Navigator 6.x and above

1. Open Internet Explorer.
2. Select Tools from the menu bar.
   Note: For Internet Explorer 4.x, you will have to select View instead of Tools
3. Select Internet Options.
   
   
4. Click the General tab.
5. In the Temporary Internet files section, click Delete Files.
6. In the Delete Files window, place a check in the box next to Delete all offline content.
   
   
7. Click OK.
8. Click OK to close the Internet Options window

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Internet Explorer 7

1. Open Internet Explorer
2. Select Tools from the menu bar.
   Note: Internet Explorer 7 is fully customizable. By Default, the Tool option is available at the following location:
   
3. Select Internet Options.
   
4. Click the General tab.
5. In the Browsing history section, click Delete.
   
6. Click Delete in the Delete Browsing History window
   
7. A new window pops up, click Yes to delete the Files

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Clear the Cache in Netscape Navigator 6.x

1. Launch Netscape
2. Click Edit from the menu bar and select Preferences.
   
3. In the Preferences window, under Category, locate the Advanced options.
4. Expand the Advanced options by clicking the symbol to the left of the word Advanced.
5. Click Cache.
6. Click Clear Memory Cache.
7. Click OK when the confirmation box pops up.
8. Click Clear Disk Cache.
9. Click OK when the confirmation box pops up.
10. Click OK to close the Preferences window.

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Enable Cookies for Internet Explorer, Mozilla Firefox and Netscape Navigator

Some Web sites store information in a small text file on the hard disk, called a "Cookie." Cookies contain user information, preferences, and web history, enabling Web sites to personalize the look and feel displayed for each user.For the instructions specific to your browser, click one of the following links:

• Internet Explorer
• Mozilla Firefox
• Netscape Navigator

Internet Explorer:

1. Open Internet Explorer.
2. From the Tools drop-down menu, select Internet Options.
   
   Note: Internet Explorer 7 is fully customizable. By default, the Tool option is available at the following location, rest of the steps are same when using Internet Explorer 7
   
3. Click the Privacy tab. By default, it is set to Medium.
   
4. Click Advanced to change the default settings
   
5. Check override automatic cookie handling box and choose one of the following:
   1. First Party Cookies
      1. Accept
      2. Block
      3. Prompt
   2. Third Party Cookies
      1. Accept
      2. Block
      3. Prompt
   3. You can also choose Always allow session cookies.
      

Note: For more information on management of cookies in Internet Explorer click here.

1. To close the Advanced Privacy Settings window, click OK.
2. To close the Privacy Settings window, click OK.
3. For the new settings to take effect, close and restart Internet Explorer.

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Mozilla Firefox

1. Open Mozilla Firefox.
2. From the Tools drop-down menu, select Tools > Options.
   
3. Click the Privacy tab.
4. Under the Cookies section, make your selection:
   • Accept cookies from sites: By default cookies are enabled. Uncheck this option to disable the use of cookies. Note that some sites may not work properly when cookies are disabled.
   • Keep until they expire: This is the default option. When set, this allows websites to specify how long a cookie will be stored by Firefox. This makes it possible for a site to remember your preferences and login information across browser sessions.
   • I close Firefox: With this option selected, Firefox will remove all stored cookies when closed.
   • Ask me every time: With this option enabled, Firefox will ask you how long you would like to keep a cookie (or refuse it entirely) every time a web site attempts to set one.
5. To control which sites may or may not set cookies, click the Exceptions button.
   
6. To close out of Options, click OK

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Netscape Navigator

1. Open Netscape Navigator.
2. From the Tools drop-down menu, select Edit > Preferences.
   
3. Double click Privacy & Security.
4. Click Cookies.
   
5. Click one of the radio buttons:
   1. Disable cookies: Choose this to refuse all cookies.
   2. Enable cookies for the originating web site only: Choose this if you don't want to accept or return Foreign cookies. Cookies received through email (when the message contains a web page) are treated as foreign cookies.
   3. Enable all cookies: Choose this to permit all web sites to set cookies on your computer and receive them back during subsequent visits.
      Note: If you select this option, and later choose to reject all cookies, you may still have some older cookies stored on your computer (though no new ones will be set).
   4. If you want to be notified when a web site tries to set a cookie, select "Warn me before storing a cookie."
6. To close Preferences window, click OK.

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Disable Pop-up Blocker in Internet Explorer 7.0

1. Start Internet Explorer 7.0.
2. Click Tools, Pop-up Blocker, Turn off Pop-up Blocker.
   

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Configure HTTP 1.1 Browser Settings for Internet Explorer

1. Open Control Panel, click here.
2. Click on Tools > Internet Options.
   
   Note: Internet Explorer 7 is fully customizable. By Default, the Tools option is available at the following location, the remaining step are the same when using Internet Explorer 7
   
3. Click the Advance Tab
   
4. Scroll Down to HTTP 1.1 Settings section.
   1. The Use HTTP 1.1 radio button should be checked. If it is not then check it.
   2. The Use HTTP 1.1 through proxy connections radio button should NOT be checked. If it is then uncheck it.
      
5. Click OK

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Configure Your Computer for DHCP

For information specific to your operating system, click one of the following links:

• Windows Vista
• Windows 98SE/ME
• Windows 2000/XP
• Windows NT
• Macintosh 9.x
• Macintosh 10.x (Excluding 10.0)

Windows 98 SE/Windows ME

1. Open Control Panel, click here.
2. Double Click on the Network Icon.
3. Click on the Configuration tab.
4. Select TCP/IP for the Network Adapter
5. Click Properties.
6. Select Obtain an IP address automatically
7. Click OK when finished to close TCP/IP Properties.
8. Click OK to close Network.
9. Click Yes to restart the computer.

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Windows 2000/Windows XP

1. Open Control Panel, click here.
2. Double click the Network Icon.
3. Right click the Local Area Connection corresponding to the Network Adapter
4. Click Properties.
5. Select Obtain an IP address automatically
6. Select Obtain DNS server address automatically
7. Click OK to close Advanced TCP/IP Settings
8. Click OK to close Internet Protocol (TCP/IP) Properties
9. Click OK to close Local Area Connection Properties.

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Windows NT 4.0

1. Open Control Panel, click here.
2. Double click on the Network Icon.
3. Click the Protocol tab.
4. Select TCP/IP Protocol.
5. Click Properties.
6. Verify the Adapter selected is the Network Adapter.
7. Select Obtain IP address from a DHCP server.
   NOTE: Click Yes if asked Do you want to enable DHCP?
8. Click OK to close TCP/IP Properties.
9. Click OK to close Network.
10. Restart the computer.

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Windows Vista
Note: HughesNet DW3000/4000 software is not Vista users compatible. If customers with a DW3000/DW4000 unit want to upgrade to the Vista operating system, they should upgrade to the HN7000S.

1. Open Control Panel, click here.
2. Click Network and Internet.
   
3. Click Network and Sharing Center.
   
4. Click Manage network connections in the left-hand pane under Tasks.
   
5. Right-click the network adapter icon.
6. Click Properties.
7. Click the Networking tab. Under This connection uses the following items, click Internet Protocol Version 4 (TCP/IPv4).
8. Click Properties
9. Select Obtain an IP address automatically.
10. Select Obtain DNS server address automatically.
    
11. Click OK.
12. Click Close.
13. Close the Network Connections window.

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MAC 9.x:

1. Click the Apple icon.
2. Click Control Panels.
3. Click TCP/IP.
4. Change user mode to Administration with the following steps:
   1. Click Edit.
   2. Click User Mode.
   3. Select Administration.
   4. Click Password.
   5. Enter the Administration Password.
   6. Click Ok.
   7. Click Ok.
   8. For each data element the you want to update, you have to click the Lock image to unlock the data element before they can modify it.
5. For Connection via select Ethernet.
   NOTE: If the you can not modify Connection via, then your user does not have Administration rights.
6. For Configure select DHCP.
   NOTE: If the you do not have Administration rights then you have to click the Lock image to unlock the data element before they can modify it.
7. Click Options.
8. Verify TCP/IP Active is selected.
9. Verify Load as needed is not selected.
10. Click Ok.
11. Click the top left box to close the window.
12. Click Save.
13. Open a browser and browse to http://customercare.myhughesnet.com. If the page does not display then restart the computer and retry.

MAC 10.x (Excluding 10.0):

1. Click the Apple icon.
2. Click System Preferences.
3. Click Network.
4. Click TCP/IP.
5. Change user mode to Administration with the following steps:
   1. Click the lock image on the bottom right.
   2. Enter Name.
   3. Enter Password or Phrase.
   4. Click Ok.
   5. For each data element you want to update, you have to click the Lock image to unlock the data element before they can modify it.
6. For Show: select Built-in Ethernet.
7. For Configure: select Using DHCP.
   NOTE: If the you can not modify Configure, then your user does not have Administration rights.
8. Click Apply Now.
9. Click the top left button to close the window.
10. Open a browser and browse to http://customercare.myhughesnet.com. If the page does not display then restart the computer and retry.

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Cannot Install and Configure TCP/IP Properties

1. To uninstall most anti-virus, firewall, or proxy software programs:
   1. Click Start > Settings > Control Panel.
   2. Click Add/Remove Programs.
   3. Highlight the software.
   4. Click the Add/Remove button.
   5. When prompted to reboot the system, click yes.
2. To uninstall Internet Connection Sharing click here.

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Configure Static (Public) IP on a PC

For information specific to your operating system, click one of the following links:

• Windows 98 SE/Windows ME
• Windows 2000/Windows XP
• Windows Vista
• MAC 9.x
• MAC 10.x (Excluding 10.0)

Windows 98 SE/Windows ME

1. Open the Control Panel, click here.
2. Double-click Network.
3. Click Configuration.
4. Select the TCP/IP protocol bound to the Network Adapter. For example TCP/IP >Intel(R) PRO/100 VE Network Connection
5. Click Properties.
6. Click the IP Address.
7. In the IP address field, type the IP Address for that system.
   NOTE: It will be the LAN1 IP address + 1.
8. Click Gateway.
   NOTE: The LAN1 IP address should be in the Gateway field. If not, enter it in the space provided and click Add. If there are any other numbers beside the LAN1 IP address remove them.
9. Configure the DNS Configuration settings
10. When finished, and to close TCP/IP Properties, click OK.
11. To save the settings and close the Network screen, click OK.
12. To restart the computer, click Yes.

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Windows 2000/Windows XP

1. Open Control Panel, click here.
2. Double-click Network.
3. Right-click the Local Area Connection corresponding to the Network Adapter.
4. Select Properties.
5. Select Internet Protocol (TCP/IP).
6. Click Properties.
7. Click the button alongside Use the following IP addresses.
8. In the IP address field, type the IP Address for that system.
   NOTE: It will be the LAN1 IP address + 1.
9. In the Subnet Mask field, type the LAN1 Subnet Mask.
10. In the Default gateway field, add the LAN1 IP address.
11. Configure the DNS Configuration settings.
12. To close the Internet Protocol (TCP/IP) Properties screen, click OK.
13. To close the Local Area Connection Properties screen, click OK.

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Windows Vista
NOTE: HughesNet DW3000/4000 software is not Vista-compatible. If you have a DW3000/DW4000 unit and wish to upgrade to the Vista operating system, you should upgrade to the HN7000S.

1. Open Control Panel, click here.
2. Click Network and Internet.
3. Click Network and Sharing Center.
4. In the left-hand section under Tasks, click Manage network connections.
5. Right-click the connection you wish to change.
6. Click Properties.
   NOTE: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
7. Click Networking.
8. Under This connection uses the following items, click Internet Protocol Version 4 (TCP/IPv4).
9. Click Properties.
10. Click Use the following IP address.
11. Enter the following information which can be found in the System Control Center under System Info:
    • IP address: Type the IP Address for your system, which is the LAN 1 IP Address + 1.
    • Subnet mask: Type the LAN 1 Subnet Mask.
    • Default gateway: Type the LAN 1 IP Address.
12. To specify DNS server address settings, do one of the following:
    • To obtain a DNS server address automatically:
      1. Click Obtain DNS server address automatically.
      2. Click OK.
    • To specify a DNS server address:
      1. Click Use the following DNS server addresses.
      2. In the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.
    • To change DNS, WINS, and IP settings, click Advanced.

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MAC 9.x

1. Click the Apple icon.
2. Click Control Panels.
3. Click TCP/IP.
4. Change user mode to Administration as follows:
   1. Click Edit.
   2. Click User Mode.
   3. Select Administration.
   4. Click Password.
   5. Enter the Administration Password.
   6. Click OK.
   7. Click OK.
5. For Connection via, select Ethernet.
   NOTE: If the customer can not modify Connection via, then their user does not have Administration rights.
6. For each data element the you wish to update, you must click the Lock image to unlock the data element before it can be modified.
7. For Configure select Manual.
   NOTE: If you do not Administration rights, click the Lock image to unlock the data element before it can be modified.
8. For IP Address type the LAN1 IP address +1.
9. For Subnet Mask type the subnet mask of the self-hosted device.
10. For Router address type the LAN1 IP address.
11. Click Options.
12. Verify that TCP/IP Active is selected.
13. Verify Load as needed is NOT selected.
14. Click OK.
15. To close the screen, click the box located in the top left portion of the screen.
16. Click Save.

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MAC 10.x (Excluding 10.0)

1. Click the Apple icon.
2. Click System Preferences.
3. Click Network.
4. Click TCP/IP.
5. For Show select Built-in Ethernet.
6. For Configure select Manually.
   NOTE: If the customer can not modify Configure, then they may not have Administration rights
7. To enable administration rights:
   1. Click the Lock image on the bottom right.
   2. In the Name field, type your name.
   3. Enter Password or Phrase.
   4. Click OK.
      NOTE: For each data element the customer wants to update, they have to click the Lock image to unlock the data element before they can modify it.
8. For IP Address enter the LAN1 IP address +1.
   For Subnet Mask enter the subnet mask of the self-hosted device.
9. For Router address enter the LAN1 IP address.
10. Click Apply Now.
11. To close the screen, click the box located in the top left portion of the screen.

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